At a well-established traditional cigar retailer, I worked part-time for over four years as a Retail Tobacconist, developing deep expertise in cigar manufacturing processes, material sourcing, and blending techniques. I translated that knowledge into clear, approachable guidance for customers, educating them on flavor profiles, construction quality, and regional differences to help them make informed purchasing decisions. By providing personalized recommendations tailored to individual preferences, I fostered strong customer relationships and repeat business. I am also a Certified Retail Tobacconist through Tobacconist University, further reinforcing my technical product knowledge and commitment to industry standards.